Returns & Exchanges

Cows Corner Returns & Exchange Policy

Commitment to Quality: Cows Corner is a trading name of TRG Digital Ltd We are dedicated to providing you with high-quality, uniquely branded clothing. 

Return Policy:

  1. Eligibility for Returns:

    • Returns are accepted within 30 days of the purchase date.
    • Products must be returned in their original condition, unused, unworn, and in their original packaging.
    • Custom-made items are only returnable if they have manufacturing defects.
  2. Process for Returns:

    • Contact our customer service team with your order details to initiate a return.
    • After approval, please return the product to the address we provided on the returns label.
    • Upon receiving and inspecting the returned item, we will process your refund or exchange.
    • If approved the refund will take place in 10 working days.

Exchange Policy:

  1. Eligibility for Exchange:

    • Exchanges are permissible within 30 days of purchase for items of equal or lesser value.
    • Products eligible for exchange must be in their original condition.

2. Process for Exchanges:

    • Contact our customer service for an exchange authorisation.
    • Once authorised, send the item to our address.
    • After we receive and approve the exchange, the replacement item will be dispatched.

Exclusions:

  • Our return, exchange, or warranty policies do not cover normal wear and tear, misuse, or accidental damage.

Customer Service Contact:

  • For any inquiries or assistance with returns, exchanges, or warranty claims, don't hesitate to get in touch with our customer service team.

Final Note:

  • Cows Corner is a trading name of TRG Digital Ltd, and reserves the right to make final decisions on all returns, exchanges, and warranty claims.